Your privacy is our priority. This document transparently explains how rai88 collects, uses, stores, and protects your personal information as a registered player on our platform.
Commitment Privacy From Us to You
Six core principles that form the foundation of rai88's personal data protection policy for all Malaysian players.
All data transmitted between your device and rai88 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia. Your personal and financial information is never sent in plain text.
Your data is stored in certified data centres equipped with multi-layered access control systems, 24-hour monitoring, and automatic backups. Only authorised personnel may access sensitive player data, subject to a strict audit log process.
Rai88 has never sold, rented, or disclosed your personal information to third parties for marketing purposes without your explicit consent. Your data belongs to you — we only use it to improve your gaming experience.
You have the full right to access, correct, or request deletion of your personal data at any time. Simply contact our support team to initiate the process, and we will handle your request within 14 business days.
Rai88 uses cookies solely to improve your browsing experience — including saving language preferences and display settings. You can manage your cookie preferences at any time through your browser settings without affecting the platform's core functionality.
In the event of any security incident involving player data, rai88 is committed to notifying affected users within 72 hours and taking immediate remedial action. Transparency is a core value in how we manage data security.
This Privacy Policy ("Policy") describes the practices of rai88 ("we", "Platform") regarding the collection, use, storage, and protection of your personal data when you use the rai88.vin website and our official mobile app.
By registering for or using any rai88 service, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform. This Policy should be read together with Terms & Conditions which form part of the overarching agreement between you and rai88.
Rai88 recognises our responsibilities under Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable privacy legislation. All personal data processing we carry out is based on a valid legal basis and a legitimate purpose.
Rai88 collects your personal information through various means as you interact with our platform. The types of information collected are as follows:
Information you provide directly:
Information collected automatically:
The personal data you provide is used solely for the following purposes:
Rai88 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Rai88 does not sell or disclose your personal information to third parties except in the following situations required for platform operations:
Rai88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While we take every reasonable step to protect your data, no online system can guarantee absolute security. You also play an important role by keeping your password and devices secure.
Rai88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or block cookies through your browser settings at any time. Please note that blocking essential cookies may affect certain functions of the rai88 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and rai88's internal policies, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you in a readily readable format.
Request the correction of inaccurate or incomplete personal data held in our records.
Request the deletion of your personal data, subject to our legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your personal data in a structured format that can be transferred to another service provider.
Request that the processing of your data be restricted under certain circumstances while a review is in progress.
To exercise any of the above rights, please contact the rai88 support team via live chat or email. We will process your request within 14 business days.
Rai88 retains your personal data for as long as it is needed for the purposes set out in this Policy or as required by applicable law:
Once the defined retention period has ended, your data will be securely deleted or converted into anonymised form that cannot be re-identified.
Rai88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technologies used. Any material changes will be communicated to you via:
It is your responsibility to review this page periodically. The "Updated" date at the top of this page indicates when this Policy was last modified. Your continued use of the rai88 platform after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
Now that you understand how rai88 protects your privacy, register today and enjoy a safe, fair, and exciting gaming experience alongside hundreds of thousands of Malaysian players who already trust rai88.